Shipping & returns.

Shipping & returns.

Shipping & returns We deliver to buyers in the USA, Germany, Australia and the UK, among other countries. The shipping method, cost and export documents are confirmed in your quote, separately from production time. Samples are sent by courier. Courier charges are paid by the buyer. Every piece is made to your approved sample and specification, so orders can't be returned for a change of mind. If anything arrives faulty or doesn't match the approved sample, send photos and your order number as soon as you unpack it.